Comparisons, explainers and plain-English background on how hosting, domains and the web actually work.
Decide, and state plainly, exactly whose responsibility backups are, then test that a restore actually works before a client needs one.
How to keep an online store fast as it growsA store that was fast on launch day slows down for specific, fixable reasons as the catalogue and the order history grow.
How to organise a website's filesA sensible folder structure inside public_html saves far more time than it costs to set up, especially once a site has grown past a handful of pages.
How to pick the right time to migrateThe best migration window is the quietest one you have, with enough slack afterwards that a surprise does not become a crisis.
How to prepare a store for a sales rushThe traffic your store handles fine on a normal Tuesday is not the traffic it needs to survive on the one day everyone shows up at once.
How to price hosting plansKnow your true cost per account, price for the support you provide rather than the lowest number online, and plan for churn from the start.
How to report a problem so it gets fixed fastThe gap between a ticket solved in one reply and one that takes five is almost always down to five specific pieces of detail.
How to run support without it running youSupport is the part of a hosting business that grows fastest without you noticing, so it needs boundaries from the very first client.
How to secure a PHP applicationThe handful of defences that stop almost every real attack on a PHP application, and the reasoning behind each one.
How to set up local SEO for a small businessA different set of signals from ordinary SEO, built around one thing being consistent everywhere your business is listed.
How to start a web hosting businessReselling hosting is one of the cheaper businesses to start, but it still needs a model, a price and a plan for support before you take the first payment.
How to structure a website so it can rankThe structural decisions that make a site easy for both a visitor and a crawler to understand, made once and rarely revisited.
How to survive a traffic spikeWhat actually breaks first when traffic surges, and the preparation that matters more than reacting in the moment.
How to tell when you have outgrown your planThe real signals that a plan is genuinely undersized, as opposed to a page that just needs optimising first.
How to test a store before you launch itA store looking finished and a store being tested are two different things, and the gap between them is where launch-day problems live.
How to troubleshoot any website problemThe specific error changes every time, but the method for tracking it down barely does. Here is that method, laid out in order.
How to write content that actually ranksNo trick outranks a page that actually answers the question better than the alternatives already sitting in the results.
How to write title tags and meta descriptionsOne is read by ranking systems, the other is not — and Google rewrites both more often than most guides admit.
IMAP or POP3: which should you choose?The difference between the two ways an email app can fetch your mail, and why IMAP is the right default for almost everyone now.
Managed or unmanaged VPS: which do you want?The dividing line is not the hardware, it is who is responsible for the operating system, security patching and configuration afterwards.
MySQL and MariaDB: what is the difference?Two databases that speak the same SQL and the same connection protocol, with a history and a licensing model that pulled them apart.
NVMe and SSD storage: what the difference meansWhat actually differs between NVMe and standard SSD storage, and which part of a hosting request it actually affects.
Reseller hosting or a VPS for your agency?Reseller hosting trades some control for far less admin; a VPS gives you that control back at the cost of becoming responsible for the server.
SPF, DKIM and DMARC explainedThree DNS records that between them answer one question: is this message really from you? Here is what each proves.
Your first hour with a new hosting account.
26 articles WordPressInstalling, securing, updating and repairing WordPress.
43 articles EmailMailboxes, clients, forwarding and deliverability.
33 articles Domains & DNSNameservers, records, transfers and propagation.
36 articles SSL & SecurityCertificates, HTTPS, malware and hardening.
28 articles Control PanelFinding your way around the hosting panel.
26 articles Databases & MySQLMySQL users, phpMyAdmin, backups and repairs.
24 articles PHP & DevelopmentVersions, extensions, limits, cron and the shell.
28 articles Migrations & TransfersMoving a site or a domain in, without downtime.
22 articles Speed & PerformanceCaching, images, Core Web Vitals and slow sites.
28 articles Backups & RecoveryTaking backups, and restoring when it counts.
20 articles Errors & TroubleshootingSpecific error messages, and how to clear them.
44 articles VPS & ServersRoot access, SSH, firewalls and server basics.
30 articles Reseller HostingRunning a hosting business on our platform.
22 articles Ecommerce & WooCommerceOnline stores, checkout, payments and PCI basics.
26 articles FTP & File ManagementUploading, permissions and where files belong.
20 articles Billing & AccountInvoices, renewals, upgrades and cancellations.
18 articles SEO & MarketingGetting found once the site is live.
26 articles