Knowledgebase

Hosting Explained

Comparisons, explainers and plain-English background on how hosting, domains and the web actually work.

How to handle backups for client sites

Decide, and state plainly, exactly whose responsibility backups are, then test that a restore actually works before a client needs one.

Article Reseller 8 min
How to keep an online store fast as it grows

A store that was fast on launch day slows down for specific, fixable reasons as the catalogue and the order history grow.

Article Ecommerce 9 min
How to organise a website's files

A sensible folder structure inside public_html saves far more time than it costs to set up, especially once a site has grown past a handful of pages.

Article FTP & Files 8 min
How to pick the right time to migrate

The best migration window is the quietest one you have, with enough slack afterwards that a surprise does not become a crisis.

Article Migrations 6 min
How to prepare a store for a sales rush

The traffic your store handles fine on a normal Tuesday is not the traffic it needs to survive on the one day everyone shows up at once.

Article Ecommerce 9 min
How to price hosting plans

Know your true cost per account, price for the support you provide rather than the lowest number online, and plan for churn from the start.

Article Reseller 8 min
How to report a problem so it gets fixed fast

The gap between a ticket solved in one reply and one that takes five is almost always down to five specific pieces of detail.

Article Errors 7 min
How to run support without it running you

Support is the part of a hosting business that grows fastest without you noticing, so it needs boundaries from the very first client.

Article Reseller 8 min
How to secure a PHP application

The handful of defences that stop almost every real attack on a PHP application, and the reasoning behind each one.

Article PHP & Dev 11 min
How to set up local SEO for a small business

A different set of signals from ordinary SEO, built around one thing being consistent everywhere your business is listed.

Article SEO 8 min
How to start a web hosting business

Reselling hosting is one of the cheaper businesses to start, but it still needs a model, a price and a plan for support before you take the first payment.

Article Reseller 9 min
How to structure a website so it can rank

The structural decisions that make a site easy for both a visitor and a crawler to understand, made once and rarely revisited.

Article SEO 9 min
How to survive a traffic spike

What actually breaks first when traffic surges, and the preparation that matters more than reacting in the moment.

Article Performance 9 min
How to tell when you have outgrown your plan

The real signals that a plan is genuinely undersized, as opposed to a page that just needs optimising first.

Article Performance 8 min
How to test a store before you launch it

A store looking finished and a store being tested are two different things, and the gap between them is where launch-day problems live.

Article Ecommerce 9 min
How to troubleshoot any website problem

The specific error changes every time, but the method for tracking it down barely does. Here is that method, laid out in order.

Article Errors 9 min
How to write content that actually ranks

No trick outranks a page that actually answers the question better than the alternatives already sitting in the results.

Article SEO 9 min
How to write title tags and meta descriptions

One is read by ranking systems, the other is not — and Google rewrites both more often than most guides admit.

Article SEO 8 min
IMAP or POP3: which should you choose?

The difference between the two ways an email app can fetch your mail, and why IMAP is the right default for almost everyone now.

Article Email 8 min
Managed or unmanaged VPS: which do you want?

The dividing line is not the hardware, it is who is responsible for the operating system, security patching and configuration afterwards.

Article VPS & Servers 8 min
MySQL and MariaDB: what is the difference?

Two databases that speak the same SQL and the same connection protocol, with a history and a licensing model that pulled them apart.

Article Databases 8 min
NVMe and SSD storage: what the difference means

What actually differs between NVMe and standard SSD storage, and which part of a hosting request it actually affects.

Article Performance 7 min
Reseller hosting or a VPS for your agency?

Reseller hosting trades some control for far less admin; a VPS gives you that control back at the cost of becoming responsible for the server.

Article Reseller 8 min
SPF, DKIM and DMARC explained

Three DNS records that between them answer one question: is this message really from you? Here is what each proves.

Article Email 9 min

Other topics

Hosting with support that answers

Free SSL, free migration and a 30-day money-back guarantee.
See Hosting Plans