Knowledgebase

Getting Started

Your first hour with a new hosting account.

Everything between buying a hosting plan and having a working website: signing in, understanding what you were given, getting your domain pointed at it, and putting the first files in place. If you have never run a website before, start at the top of this list and work down — the guides are ordered the way the job actually happens.

Do I need both a domain and hosting?

Yes. A domain is an address; hosting is what the address points to. A website needs both before it can go live.

FAQ Getting Started 4 min
Eight mistakes people make launching a first website

The same handful of mistakes account for most first-launch problems. Here they are, and the simple way to avoid each one.

Article Getting Started 9 min
How long does hosting take to set up?

Usually minutes for the account itself — the parts that take longer are a domain transfer or pointing an existing domain at it.

FAQ Getting Started 4 min
How to add a domain to your hosting account

A domain has to exist inside your hosting account before DNS can point at it. Here is where that setting lives and how to use it.

Guide Getting Started 6 min
How to build a website without writing code

Not knowing how to code is not the obstacle it used to be. Here are the real options and what each one actually trades off.

Article Getting Started 9 min
How to choose a hosting plan you will not outgrow

The right plan depends on what your site actually is, not which one has the biggest numbers printed on the pricing page.

Article Getting Started 9 min
How to create a staging copy of your site

A private copy of your site on a subdomain, so changes and updates can be tested somewhere that is not the live website.

Guide Getting Started 7 min
How to give a developer access to your hosting

Give a developer exactly what they need without handing over your own login — here is what a scoped account actually looks like.

Guide Getting Started 6 min
How to install WordPress in one click

The fastest way onto WordPress from a fresh hosting account, with no database to create by hand and no files to upload yourself.

Guide Getting Started 6 min
How to log in to your hosting account

There are two separate logins, and knowing which one you need saves a lot of confusion in your first week.

Guide Getting Started 5 min
How to point a subdomain at a folder

Creating blog.yourdomain.com or shop.yourdomain.com is a control panel setting, not a DNS change alone. Here is the whole process.

Guide Getting Started 6 min
How to preview your site before changing DNS

Two ways to check a site works before a domain change goes live, so the domain switch is the last step rather than the first.

Guide Getting Started 6 min
How to put up a holding page while you build

A simple page that says something is coming, uploaded once and left alone while the real site gets built behind it.

FAQ Getting Started 4 min
How to read your hosting welcome email

One email holds nearly everything you need for your first weeks of hosting. Here is what each section actually means.

FAQ Getting Started 5 min
How to set up your first email address

Creating a mailbox at your own domain takes a few minutes in the control panel. Here is the whole process, including where to read the mail.

Guide Getting Started 6 min
How to upload your first website

Two ways to get your files onto your hosting account, which folder they belong in, and how to tell the upload actually worked.

Guide Getting Started 7 min
Shared, VPS or dedicated: which do you actually need?

Three ways to host a website, one real question underneath all of them: how much of the server do you actually need to yourself?

Article Getting Started 9 min
The website launch checklist

Everything worth checking before you point a domain at a new site and tell people about it, in the order that actually makes sense.

Article Getting Started 9 min
What is bandwidth and how much do I need?

The total data your site sends to visitors each month. Most sites use far less of it than the number on the plan suggests.

FAQ Getting Started 5 min
What is disk space and how much do I need?

The total storage on your hosting account, shared between your website files, database and email. Most sites need surprisingly little.

FAQ Getting Started 5 min
What is web hosting, and how does it work?

A website is files sitting on a computer that never turns off. Here is what a host actually does and why you need one.

Article Getting Started 9 min
What is a CMS, and do you need one?

Software that lets you add and edit pages without touching code. Here is what it actually does, and when you can skip it.

Article Getting Started 8 min
What is a subdomain?

A prefix added to a domain you already own, letting you run a separate section of your site under the same name.

FAQ Getting Started 4 min
What is an IP address, and does my site need its own?

The numeric address DNS translates your domain into. Most websites share one with other accounts, and that is normal.

FAQ Getting Started 4 min

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