Knowledgebase

Backups & Recovery

Taking backups, and restoring when it counts.

How to take a backup you can actually restore from, where the automatic ones live, and what to do the moment something has gone wrong. The single most useful habit in this section: take a manual backup before you update, migrate or edit anything important.

A disaster recovery plan for a small website

Most small sites have a backup, but no plan for actually using it — write the decisions down before you need them, not during.

Article Backups 9 min
Does my host back up my site for me?

Often, in some form — but the specifics vary by plan and are worth confirming rather than assuming, and a copy of your own is still worth keeping.

FAQ Backups 4 min
How long are backups kept?

It depends on the plan and can change over time — check the client area or ask support, and keep your own copy regardless.

FAQ Backups 4 min
How often should I back up my website?

Match the frequency to how much work a lost day would cost you — a shop needs daily, a brochure site can often go longer.

FAQ Backups 4 min
How to automate your website backups

A backup you have to remember to run by hand eventually does not get run — here are three ways to automate it instead.

Guide Backups 9 min
How to back up your email

Email lives on a different system to your website, so it needs its own backup — here is how with an ordinary email client.

FAQ Backups 5 min
How to back up your website

Files and database, taken together, kept somewhere other than the account they protect — here are three ways to manage both.

Guide Backups 8 min
How to take a backup before any risky change

Before any update, plugin change, or risky edit, take one quick manual backup — it only has to undo this one change.

FAQ Backups 4 min
How to download a full backup of your account

Generate the archive in your control panel, then pull the whole file off the account with FTP or SFTP rather than a browser tab.

FAQ Backups 4 min
How to move backups off your hosting account

Having a backup and having an off-site backup are two different things — here is how to actually achieve the second one.

Guide Backups 8 min
How to recover a site hit by ransomware

Isolate the site, restore from a backup taken before the compromise, rotate every credential, and fix the entry point before you bring it back online.

Guide Backups 10 min
How to recover a website you deleted

Stop, work out exactly what is gone, then check for a backup before touching anything else — order matters here.

Guide Backups 7 min
How to restore one file without restoring everything

One missing or broken file rarely needs a full restore — pull that single file out of the archive instead.

FAQ Backups 4 min
How to restore a database from a backup

The database half of a restore has its own tools and its own common errors — here is how to do it properly.

Guide Backups 8 min
How to restore a website from a backup

A restore overwrites the live site with the backup, so do it in the right order — here is what that order is.

Guide Backups 8 min
How to roll a site back to an earlier date

Rolling back is a deliberate restore to a specific date, and everything created after that date is lost the moment you commit to it.

Guide Backups 8 min
How to test that your backup actually works

An untested backup is a belief rather than a safeguard — here is how to turn it into a fact you can rely on.

Guide Backups 7 min
The 3-2-1 backup rule, applied to websites

Three copies, on two kinds of storage, with one of them off-site — a decades-old backup rule that maps neatly onto a website.

Article Backups 8 min
What should a website backup include?

A full backup is your files and your entire database taken together, and here is exactly what belongs in each half.

FAQ Backups 5 min
Where to keep your backups

The default place a backup ends up is usually the one place it should not stay — here are the realistic alternatives.

Article Backups 8 min

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