Knowledgebase

Control Panel

Finding your way around the hosting panel.

A tour of the control panel your hosting account signs you into, tool by tool. Where the file manager is, how to add a domain, where PHP settings live, what each section is for and which ones you will genuinely never need. If you are looking for a specific button, this is the section to search.

A tour of your hosting control panel

The main sections you will find in your control panel and roughly what lives in each one.

Guide Control Panel 8 min
Can I get root access on shared hosting?

No, shared hosting is a server shared between many customers, so nobody gets root on it.

FAQ Control Panel 4 min
How do I find my server IP address?

Where your account's IP address is shown in the control panel, and the couple of situations where you actually need it.

FAQ Control Panel 4 min
How to add a redirect without editing files

Sending visitors from one URL to another using your control panel's redirect tool instead of editing a file.

Guide Control Panel 5 min
How to change which page loads first

How a folder decides which file to show first, and how to change that order if you need to.

FAQ Control Panel 4 min
How to change your control panel password

In most cases the panel opens via your client area login, so that password is the one to change.

FAQ Control Panel 3 min
How to change your PHP version

Switching the PHP version your account runs, and what to test straight afterwards.

Guide Control Panel 6 min
How to check your account resource usage

Finding your current disk space, bandwidth and usage figures, and what to do when one is close to its limit.

Guide Control Panel 5 min
How to create a custom 404 page

Replacing the default blank error page with one that helps a lost visitor find their way back.

Guide Control Panel 6 min
How to create a database in your control panel

Creating a database and a database user, and where to find the connection details afterwards.

Guide Control Panel 6 min
How to create an FTP account

Creating login details for an FTP client and connecting to your hosting account with them.

Guide Control Panel 6 min
How to create and manage subdomains

Creating a subdomain, pointing it at the right folder, and cleaning it up again later.

Guide Control Panel 6 min
How to get into your hosting control panel

Where to click from your account to reach StackCP, and what to check if the link is not where you expect.

Guide Control Panel 5 min
How to install an application in one click

Using the app installer in your control panel to put WordPress or another application onto your hosting in minutes.

Guide Control Panel 6 min
How to manage DNS records in your control panel

Adding and editing the DNS records for a domain that uses your hosting account's nameservers.

Guide Control Panel 7 min
How to manage SSL certificates in your control panel

Checking the SSL certificate on a domain, and what to do if one needs installing or renewing.

Guide Control Panel 6 min
How to read your website error logs

Finding the error log for your site and making sense of the lines it writes.

Guide Control Panel 6 min
How to restore a single file from a backup

Getting back one deleted or broken file without touching anything else on the site.

Guide Control Panel 6 min
How to see how many visitors your site gets

Where basic visitor numbers live in your control panel, and why most site owners add analytics on top.

FAQ Control Panel 4 min
How to set up a cron job

Scheduling a task to run automatically, and how to read the five-field cron syntax that controls when.

Guide Control Panel 7 min
How to stop other sites hotlinking your images

Stopping other websites from loading your images directly and using up your bandwidth to do it.

Guide Control Panel 6 min
How to turn directory listings on or off

What causes a folder to show a bare file listing, and how to turn that behaviour on or off deliberately.

FAQ Control Panel 4 min
How to use SSH on a hosting account

What SSH access on a shared hosting account actually lets you do, and how to turn it on and connect.

Guide Control Panel 7 min
How to use phpMyAdmin

Opening phpMyAdmin from your control panel and using it to browse, edit, import and export a database.

Guide Control Panel 8 min

Other topics

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