FAQ Control Panel

How do I find my server IP address?

Where your account's IP address is shown in the control panel, and the couple of situations where you actually need it.

Updated 4 min read Beginner

Your hosting account's IP address is normally shown on the overview or account details screen of your control panel, alongside other basic information about the account. If it is not immediately visible there, check any section covering domains or DNS, since some panels show it as part of the detail for a specific domain rather than the account as a whole.

Why you might need it

Most day-to-day hosting management does not require knowing your account's IP address at all — connecting a domain via nameservers, managing DNS through your control panel, and installing applications all work without you ever needing to see it. A handful of situations still call for it directly:

  • Setting up an A record manually, if you are managing DNS somewhere other than your control panel and need to point a domain at this hosting account specifically. See how to add or edit an A record.
  • Configuring a third-party tool or service that asks for your server's address directly rather than working from your domain name.
  • Verifying where a domain currently points, by comparing the IP address shown in DNS against what you expect your account's address to be.

Shared IP addresses

On shared hosting, this address is often shared too

Many shared hosting accounts sit on a server address used by other customers' sites as well, with the web server distinguishing between them by domain name rather than by IP address alone. This is normal, has no meaningful effect on your site's own security or performance, and is simply how shared hosting keeps costs down compared to a dedicated address.

Checking it independently

If you want to confirm the IP address a domain is actually resolving to right now — useful if you suspect DNS has not fully updated, or you want to double-check a change took effect — a DNS lookup gives you the current answer directly, rather than relying on what your control panel states:

dig +short yourdomain.com
nslookup yourdomain.com    # Windows

Comparing that result against the IP address shown in your control panel confirms whether the domain is correctly pointing at this hosting account, which is a more direct answer than looking at either value in isolation. See how to check which DNS a domain is actually using for more on this kind of check.

If none of this is entirely clear and you just want confirmation of your account's address, our support team can confirm it directly rather than you needing to hunt for it — see contact us.

Frequently asked questions

Where do I find my hosting account's IP address?

It is normally shown on the overview or account details screen of your control panel, alongside other account information such as your account's server or plan details. Look there first rather than in a more specialised section.

Do I actually need to know it?

Rarely, for day-to-day use. Modern hosting setups handle domain-to-server connections mostly through nameservers rather than requiring you to enter a raw IP address, and services that used to require it — some third-party tools, certain DNS records, or verifying where a domain currently points — are the main remaining reasons to look it up.

Related reading