Step-by-step walkthroughs for the jobs you actually have to do — installing WordPress, pointing a domain, moving a site, fixing what broke.
The main sections you will find in your control panel and roughly what lives in each one.
How to fix "Error establishing a database connection"A blank page with one line of text, and five possible causes. Here is how to tell which one you have, in the order worth checking.
How to add another contact to your accountGiving someone else visibility on your account without handing over your own login, and what they can and cannot do with it.
How to add PayPal to your storePayPal brings its own customers who already trust it — here is how to add it without duplicating or confusing your existing checkout.
How to add product structured dataStructured data is what lets a search result show a price and stock status without a customer ever clicking through.
How to add schema markup to your pagesStructured data that describes your page in a format search engines can parse directly, plus how to test it before it goes live.
How to add security headers to your siteA handful of response headers close off entire categories of attack for very little effort. Here is what each does and how to add them.
How to add a domain to your hosting accountA domain has to exist inside your hosting account before DNS can point at it. Here is where that setting lives and how to use it.
How to add a redirect without editing filesSending visitors from one URL to another using your control panel's redirect tool instead of editing a file.
How to add or edit an A recordWhere to find the A record setting in your DNS zone, what each field means, and how to confirm the change actually took.
How to automate your website backupsA backup you have to remember to run by hand eventually does not get run — here are three ways to automate it instead.
How to back up your websiteFiles and database, taken together, kept somewhere other than the account they protect — here are three ways to manage both.
How to back up a database on a scheduleA scheduled export you never have to remember to run is worth more than the best manual backup habit.
How to back up a store without losing ordersRestoring a store to yesterday sounds fine until you remember every order placed since then just disappeared.
How to back up a WordPress siteFiles and database, together — a backup missing either one is not a backup. Three ways to take one, and how to prove it works.
How to bill hosting clients automaticallyRecurring invoices, automatic payment collection and a clear failed-payment process, so renewals no longer depend on you remembering them.
How to block an IP address from your siteTwo reliable ways to stop a specific address reaching your site, and why blocking one IP rarely stops a determined, repeated attacker for long.
How to bring a client site onto your platformAudit the existing site, preview it on the new account before touching DNS, then switch over on a schedule the client actually agreed to.
How to cache a site that changes constantlyHow to get the benefits of caching on a site that has logins, carts or content updating constantly.
How to call an external API from PHPcURL, an authentication header and a decoded JSON response — the three parts of calling any external API from a PHP script.
How to cancel a serviceCancelling a service from your client area, what it does to your site, and how to time it so you are not charged for a period you will not use.
How to change file permissionsSetting the right permission number on a file or folder using your FTP client or file manager, and the one number to never use.
How to change your account email addressUpdating the address your account logs in with and sends billing notices to, and why a personal inbox is the safer choice.
How to change your PHP versionSwitching the PHP version your account runs, and what to test straight afterwards.
Your first hour with a new hosting account.
26 articles WordPressInstalling, securing, updating and repairing WordPress.
43 articles EmailMailboxes, clients, forwarding and deliverability.
33 articles Domains & DNSNameservers, records, transfers and propagation.
36 articles SSL & SecurityCertificates, HTTPS, malware and hardening.
28 articles Control PanelFinding your way around the hosting panel.
26 articles Databases & MySQLMySQL users, phpMyAdmin, backups and repairs.
24 articles PHP & DevelopmentVersions, extensions, limits, cron and the shell.
28 articles Migrations & TransfersMoving a site or a domain in, without downtime.
22 articles Speed & PerformanceCaching, images, Core Web Vitals and slow sites.
28 articles Backups & RecoveryTaking backups, and restoring when it counts.
20 articles Errors & TroubleshootingSpecific error messages, and how to clear them.
44 articles VPS & ServersRoot access, SSH, firewalls and server basics.
30 articles Reseller HostingRunning a hosting business on our platform.
22 articles Ecommerce & WooCommerceOnline stores, checkout, payments and PCI basics.
26 articles FTP & File ManagementUploading, permissions and where files belong.
20 articles Billing & AccountInvoices, renewals, upgrades and cancellations.
18 articles SEO & MarketingGetting found once the site is live.
26 articles