Step-by-step walkthroughs for the jobs you actually have to do — installing WordPress, pointing a domain, moving a site, fixing what broke.
Every hosting plan bundles the same handful of things together. Here is what each one is actually for.
What to do first if your website is hackedA calm, ordered checklist for the first hour: contain it, change every credential, restore clean, then find how it got in.
What to do if your domain is blacklistedHow to check whether your domain has been blacklisted, what typically causes it, and how to get it removed.
What to do if you see "Account Suspended"Your files and data are still there — a suspension is a switch, not a deletion. Here is what causes it and how to get it lifted.
What to do when you are locked out of your VPSThe browser-based console gets you back in even when SSH will not, and then the same handful of causes cover almost every lockout.
Why your browser is showing raw PHP codeYour page never rendered because the server handed out the raw source code instead of running it — here is why that happens.
Why your domain shows the wrong websiteThe short list of causes behind a domain loading someone else site or an old version of your own, checked in the order that finds the answer fastest.
Why your emails go to spam, and how to stop itEvery common reason outgoing mail is filtered as spam, ordered from the fixes that matter most to the ones that matter least.
Why your site shows a list of filesA plain list of filenames where your homepage should be means the server has nothing to show instead — here is the fix.
Why your site still shows the old versionThe change genuinely saved. Something between the server and your screen is still handing out a copy made before it happened.
Why your site works with www but not withoutTo a browser, www.yourdomain.com and yourdomain.com are two different addresses unless something explicitly ties them together.
Why your website is slow, and how to find outA way to work out whether your site is slow because of the server, the page itself, or the network in between.
Your first hour with a new hosting account.
26 articles WordPressInstalling, securing, updating and repairing WordPress.
43 articles EmailMailboxes, clients, forwarding and deliverability.
33 articles Domains & DNSNameservers, records, transfers and propagation.
36 articles SSL & SecurityCertificates, HTTPS, malware and hardening.
28 articles Control PanelFinding your way around the hosting panel.
26 articles Databases & MySQLMySQL users, phpMyAdmin, backups and repairs.
24 articles PHP & DevelopmentVersions, extensions, limits, cron and the shell.
28 articles Migrations & TransfersMoving a site or a domain in, without downtime.
22 articles Speed & PerformanceCaching, images, Core Web Vitals and slow sites.
28 articles Backups & RecoveryTaking backups, and restoring when it counts.
20 articles Errors & TroubleshootingSpecific error messages, and how to clear them.
44 articles VPS & ServersRoot access, SSH, firewalls and server basics.
30 articles Reseller HostingRunning a hosting business on our platform.
22 articles Ecommerce & WooCommerceOnline stores, checkout, payments and PCI basics.
26 articles FTP & File ManagementUploading, permissions and where files belong.
20 articles Billing & AccountInvoices, renewals, upgrades and cancellations.
18 articles SEO & MarketingGetting found once the site is live.
26 articles