Knowledgebase

Domains & DNS

Nameservers, records, transfers and propagation.

DNS is the layer that decides where your domain name actually sends people, and it is where most "my site is down" problems really live. These guides explain each record type in plain terms, show you where to change it, and tell you how long to wait before assuming something is wrong.

Can I use a domain I bought somewhere else?

Yes — a domain registered anywhere can be hosted with us without ever moving its actual registration.

FAQ Domains & DNS 4 min
Every DNS record type, explained plainly

What each DNS record type actually does, in plain terms, and the handful you will realistically ever need to touch.

Article Domains & DNS 10 min
How long does DNS propagation take?

Usually a few hours, occasionally up to 48 — and your own browser is almost always the last thing on earth to catch up.

FAQ Domains & DNS 4 min
How to add a CNAME record

A CNAME points one name at another instead of at an address, and it comes with one hard rule about what else can share its name.

FAQ Domains & DNS 4 min
How to add a TXT record

A TXT record just holds text for another system to read, most often used to prove domain ownership or authorise a mail sender.

FAQ Domains & DNS 4 min
How to add or edit an A record

Where to find the A record setting in your DNS zone, what each field means, and how to confirm the change actually took.

Guide Domains & DNS 6 min
How to buy a domain someone else already owns

Finding out who holds a domain you want, approaching them properly, and using an escrow service so neither side is trusting the other blindly.

Article Domains & DNS 8 min
How to check DNS propagation properly

The right way to check whether a DNS change has actually spread, instead of the one method that reliably gives you the wrong answer.

Guide Domains & DNS 6 min
How to check which DNS a domain is actually using

How to find out, with certainty rather than a guess, which company actually controls a domain DNS right now.

Guide Domains & DNS 6 min
How to choose a domain name

The practical rules that separate a domain name people remember and spell correctly from one that quietly costs you traffic for years.

Article Domains & DNS 8 min
How to delegate a subdomain to another server

Handing DNS control of one subdomain to a different set of nameservers, while everything else on the domain stays exactly where it is.

Guide Domains & DNS 7 min
How to fix "DNS server not responding"

A browser error that almost always points at your own device or network, not the website you were trying to reach, and how to tell which.

Guide Domains & DNS 7 min
How to get an EPP or authorisation code

The unique code your current registrar issues to prove you control a domain before it can move anywhere else.

FAQ Domains & DNS 4 min
How to host a second website on one account

How one hosting account can run several genuinely separate websites, each with its own folder, domain, and DNS pointing.

Guide Domains & DNS 7 min
How to move a domain between two accounts

Moving a domain from one account to another with the same provider, without breaking the DNS records the site currently depends on.

Guide Domains & DNS 6 min
How to park a domain on your account

Adding a domain to your account without giving it its own website, so it either mirrors your main site or shows a simple holding page.

FAQ Domains & DNS 4 min
How to point a domain to your hosting

The two ways to connect a domain to a hosting account, when to use each, and how to tell the change has actually taken effect.

Guide Domains & DNS 7 min
How to recover a domain that has expired

What to do at each stage of an expired domain, from a same-day renewal through to paying a redemption fee before it is gone for good.

Guide Domains & DNS 7 min
How to redirect one domain to another

Two ways to send one domain to another, and why a proper 301 redirect matters far more than it looks like it should.

Guide Domains & DNS 7 min
How to renew a domain name

Renewing before the expiry date is simple; the details worth knowing are auto-renewal, payment failures, and what a late renewal costs.

FAQ Domains & DNS 4 min
How to set up a wildcard DNS record

One record that answers for every undefined subdomain of a domain at once, along with the SSL and security trade-offs that come with it.

Guide Domains & DNS 7 min
How to transfer a domain to a new registrar

The steps to move a domain to a new registrar, the checks to do first, and why the transfer itself never touches your website.

Guide Domains & DNS 8 min
How to use external DNS with your hosting

Keeping DNS with a third-party service while your website stays hosted with us, and the one detail that trips people up when doing it.

Guide Domains & DNS 7 min
www or no www: does it still matter?

Neither version is technically better any more; the only real mistake is leaving both live without one properly redirecting to the other.

Article Domains & DNS 8 min

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