Knowledgebase

Hosting Guides & Tutorials

Step-by-step walkthroughs for the jobs you actually have to do — installing WordPress, pointing a domain, moving a site, fixing what broke.

How to set up your email on an iPhone

How to add a domain mailbox to the iPhone Mail app so it sends and receives without missing messages.

Guide Email 5 min
How to set up your first email address

Creating a mailbox at your own domain takes a few minutes in the control panel. Here is the whole process, including where to read the mail.

Guide Getting Started 6 min
How to set up a cron job

Scheduling a task to run automatically, and how to read the five-field cron syntax that controls when.

Guide Control Panel 7 min
How to set up a DMARC record

How to write and publish a DMARC record, and why every domain should start at policy none before tightening it.

Guide Email 8 min
How to set up a firewall on your VPS

How to enable and configure a firewall on your VPS with ufw or firewalld, without accidentally shutting yourself out over SSH.

Guide VPS & Servers 8 min
How to set up a new VPS from scratch

The order of operations for a fresh VPS, from your first SSH login through to a locked-down server ready for a website.

Guide VPS & Servers 10 min
How to set up a shared mailbox for a team

Two ways to give a team a single email address to work from, and which one suits a small team versus a larger one.

Guide Email 8 min
How to set up a staging environment

A subdomain, its own database, and a safe way to copy data across — what a staging environment needs before you can trust it.

Guide PHP & Dev 8 min
How to set up a wildcard DNS record

One record that answers for every undefined subdomain of a domain at once, along with the SSL and security trade-offs that come with it.

Guide Domains & DNS 7 min
How to set up a WordPress child theme

The small amount of setup that lets you customise a theme without losing every change the next time it updates.

Guide WordPress 7 min
How to set up an SPF record

How to build, publish and check an SPF record so receiving servers recognise your legitimate mail senders.

Guide Email 8 min
How to speed up a slow WordPress admin

Why the admin area is often slower than the site itself, and the plugins usually responsible for it.

Guide Performance 7 min
How to speed up a WooCommerce store

Where a WooCommerce store actually loses its speed, and why the fix is different for catalogue pages and the checkout.

Guide Performance 10 min
How to speed up a WordPress site

Measure first, then work through caching, images, plugins, PHP version and the database in the order that gives the biggest gain.

Guide WordPress 9 min
How to stop brute-force login attacks

Automated tools quietly try thousands of guesses against your login form. A few layered defences make that approach stop being worthwhile.

Guide SSL & Security 8 min
How to stop caching breaking your cart

Cache the wrong page and one customer starts seeing another customer's basket — here is exactly what to exclude and why.

Guide Ecommerce 8 min
How to stop other sites hotlinking your images

Stopping other websites from loading your images directly and using up your bandwidth to do it.

Guide Control Panel 6 min
How to stop web fonts slowing your page

How a web font ends up delaying the page or shifting its layout, and the specific settings that fix each cause.

Guide Performance 7 min
How to stop WordPress comment spam

The built-in settings, the anti-spam plugin, and the moderation rules that between them stop nearly all of it.

Guide WordPress 6 min
How to switch WordPress to HTTPS

Issue the certificate, update the site URLs to https, force every visitor onto it, then clean up the mixed content this always leaves behind.

Guide WordPress 8 min
How to take payments on your website

Hosted checkout, embedded fields, or building your own form — the choice affects your security workload far more than your conversion rate.

Guide Ecommerce 8 min
How to tell whether your website has been hacked

The specific, checkable signs of a genuine compromise, and how to tell them apart from an unrelated glitch before you act.

Guide SSL & Security 8 min
How to test that your backup actually works

An untested backup is a belief rather than a safeguard — here is how to turn it into a fact you can rely on.

Guide Backups 7 min
How to test your website speed properly

How to run a speed test that gives you a real answer, and the common mistakes that produce a misleading one.

Guide Performance 8 min

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