iFastHostingHow do renewals work?
How a hosting or domain renewal is billed, where to check the date and price, and how to stop one before it charges you.
Hosting and domains are billed on a recurring cycle — monthly, annually or occasionally another term, depending on what you chose at checkout. When that period ends, a renewal invoice is raised and, if you have a payment method saved, it is normally charged automatically rather than left for you to pay manually each time.
Where to check your renewal date and price
Every service in your client area shows its next due date and its renewal price against the service itself. This is the reliable source for both figures — check the specific service rather than assuming a price from memory, especially if you upgraded, downgraded, or the service has been running for a while.
Your account renews at the price shown against the service, not some inflated figure sprung on you afterwards. If a renewal price looks different from what you expected, check whether the plan, term or add-ons on the service have changed since you last looked, rather than assuming an error.
What currency you are billed in
Renewals are charged in the same local currency your account was set up in at checkout. See what currency you will be charged in if you want more detail on how that is decided.
What happens if the automatic charge fails
A declined renewal payment does not immediately switch anything off — see what happens if a payment fails for what typically follows and how to fix it quickly.
Stopping a renewal before it charges you
If you do not want a service to continue, cancel it ahead of the renewal date rather than after — a renewal that has already been charged is a different situation from one you stopped in time. See how to cancel a service for the steps, and do it with enough notice before the due date shown on the service.
If you are not sure yet whether you will want to continue a service, put its renewal date in a calendar a week or two ahead rather than trying to remember it. It is the simplest way to avoid either an unwanted charge or an accidental lapse.
Domains renew differently from hosting
A domain registration is its own recurring item, generally billed yearly, and it is usually separate from your hosting plan even if you bought them at the same time. Letting a domain lapse is a different, and often more disruptive, problem than letting hosting lapse, since an expired domain can stop resolving entirely. See how to renew a domain if that is what you are dealing with.
Changing your mind after a renewal
If a renewal has already gone through and you no longer want the service, cancelling stops future renewals but does not itself refund the charge just taken — that is a separate step. If the renewal was within your first 30 days of a new plan, our refund policy and how the money-back guarantee works explain what is covered. Outside that window, contact support to talk through your options rather than assuming nothing can be done.
Related reading
Cancelling a service from your client area, what it does to your site, and how to time it so you are not charged for a period you will not use.
How to change your payment methodUpdate the card or payment method on file in your client area so future renewals do not get stuck on an expired one.
What happens if a payment fails?A declined renewal is common and rarely urgent — here is what generally happens next and the fastest way to sort it.
How to renew a domain nameRenewing before the expiry date is simple; the details worth knowing are auto-renewal, payment failures, and what a late renewal costs.